iOS 10 Bug Breaks Kwikset Kevo's Touch-to-Open Functionality

Kwikset has announced that its Kevo smart lock's touch-to-open technology will only work on iOS 10 if the Kevo app is open and visible on an iPhone's screen, due to a bug related to Bluetooth LE peripheral mode.

kevo lock gen 2 1
Kwikset said it is working closely with Apple to support a solution that will restore the functionality as quickly as possible. iOS 10 will be publicly released later today, so the fix will likely be included in a subsequent software update.


In the meantime, Kwikset offers some temporary solutions for continuing to use Kevo's touch-to-open functionality:

- When at your door, open the Kevo app on your iOS phone or smart device, making sure you can see the app on your device screen and touch the Kevo smart lock on your door
- When at your door, open the Kevo app on your iOS phone or smart device, making sure you can see the app on your device screen, and use the app to lock and unlock the door (In Home Locking and Unlocking)
- If you have a Kevo key fob, the Touch-to-Open functionality of Kevo will still work

Kwikset said the iOS 10 bug does not affect the security of Kevo smart locks, while the sending, receiving, and revoking of eKeys is also not affected.

Update: Kwikset says iOS 10.0.2 addresses the bug. The update fully restores Touch-to-Open functionality.

Related Forum: iOS 10

Popular Stories

iPhone 17 Pro Iridescent Feature 2

iPhone 17 Pro Clear Case Leak Reveals Three Key Changes

Sunday August 31, 2025 1:26 pm PDT by
Apple is expected to unveil the iPhone 17 series on Tuesday, September 9, and last-minute rumors about the devices continue to surface. The latest info comes from a leaker known as Majin Bu, who has shared alleged images of Apple's Clear Case for the iPhone 17 Pro and Pro Max, or at least replicas. Image Credit: @MajinBuOfficial The images show three alleged changes compared to Apple's iP...
iPhone 17 Pro Dark Blue and Orange

iPhone 17 Release Date, Pre-Orders, and What to Expect

Thursday August 28, 2025 4:08 am PDT by
An iPhone 17 announcement is a dead cert for September 2025 – Apple has already sent out invites for an "Awe dropping" event on Tuesday, September 9 at the Apple Park campus in Cupertino, California. The timing follows Apple's trend of introducing new iPhone models annually in the fall. At the event, Apple is expected to unveil its new-generation iPhone 17, an all-new ultra-thin iPhone 17...
iphone 16 pro ghost hand

iPhone 17 Pro: 5 Reasons Not to Upgrade This Year

Monday September 1, 2025 4:35 am PDT by
Apple will launch its new iPhone 17 series this month, and the iPhone 17 Pro models are expected to get a new design for the rear casing and the camera area. But more significant changes to the lineup are not expected until next year, when the iPhone 18 models arrive. If you're thinking of trading in your iPhone for this year's latest, consider the following features rumored to be coming to...
xiaomi apple ad india

Apple and Samsung Push Back Against Xiaomi's Bold India Ads

Friday August 29, 2025 4:54 am PDT by
Apple and Samsung have reportedly issued cease-and-desist notices to Xiaomi in India for an ad campaign that directly compares the rivals' devices to Xiaomi's products. The two companies have threatened the Chinese vendor with legal action, calling the ads "disparaging." Ads have appeared in local print media and on social media that take pot shots at the competitors' premium offerings. One...
iOS 18 on iPhone Arrow Down

Apple Preparing iOS 18.7 for iPhones as iOS 26 Release Date Nears

Sunday August 31, 2025 4:35 pm PDT by
Apple is preparing to release iOS 18.7 for compatible iPhone models, according to evidence of the update in the MacRumors visitor logs. We expect iOS 18.7 to be released in September, alongside iOS 26. The update will likely include fixes for security vulnerabilities, but little else. iOS 18.7 will be one of the final updates ever released for the iPhone XS, iPhone XS Max, and iPhone XR,...
iPhone eSIM Feature

Apple Hints at iPhone 17 Models Lacking SIM Card Slot in More Countries

Sunday August 31, 2025 8:52 am PDT by
Another hint has surfaced that Apple is preparing to eliminate the physical SIM card tray from iPhones in more countries this year. In particular, a source familiar with the matter has informed MacRumors that retail employees at Apple Authorized Resellers in the EU are required to complete a training course related to iPhones with eSIM support by Friday, September 5. There are 27 countries...

Top Rated Comments

Chuck Kostalnick Avatar
117 months ago
Wow, I sure hope the three people who bought this product see this article.
Score: 30 Votes (Like | Disagree)
6836838 Avatar
117 months ago
They could upgrade to a standalone metal key. No batteries required and not impacted by software failure. My metal key is revolutionary!
Score: 13 Votes (Like | Disagree)
Kaibelf Avatar
117 months ago
Kind of late in the game for them to let people know this. Certainly they had access these past many months.
Score: 12 Votes (Like | Disagree)
twochoicestom Avatar
117 months ago
The keys to my home are where I draw the line on relying on software. I'll take my chances with an old fashioned key and an old fashioned lock thanks very much.
Score: 8 Votes (Like | Disagree)
konqerror Avatar
117 months ago
Kind of late in the game for them to let people know this. Certainly they had access these past many months.
Could be equally Apple's fault. I filed a simple UI corruption bug back in public beta 2. The back button disappears and you get stuck in a contact and you have to force close Mail to get out. Replicated over two devices. It's still there in GM.
Score: 4 Votes (Like | Disagree)
Wondercow Avatar
117 months ago
. . . restore the functionality as quick as possible
Paid writers, and their editors, should know when to use adverbs: quickly, not quick.
Score: 4 Votes (Like | Disagree)