Facebook has agreed to pause data collection from WhatsApp users in the United Kingdom following a government probe into the company's privacy policy (via Engadget).

Back in August, Facebook-owned WhatsApp updated its terms of service and privacy policy to reflect that it would begin sharing select data with the social media network, including the phone number a user verifies during the registration process and the last time a user accessed the service.

WhatsApp_facebook
Facebook argued that the new policy would allow it to better fight spam and abuse, deliver better friend suggestions and more relevant ads. However, the company soon came under fire from European Privacy watchdogs who cited "serious concerns" over the policy change, while the U.K.'s Information Commissioner's Office (ICO) is now eight weeks into its own probe.

The U.K.'s Information Commissioner Elizabeth Denham explained the reasons for the probe on the ICO website:

"I had concerns that consumers weren't being properly protected, and it's fair to say the enquiries my team have made haven't changed that view. I don't think users have been given enough information about what Facebook plans to do with their information, and I don't think WhatsApp has got valid consent from users to share the information. I also believe users should be given ongoing control over how their information is used, not just a 30-day window."

ICO said it was "pleased" that Facebook had agreed to pause using data from U.K. WhatsApp users for advertisements or product improvement purposes. As part of the inquiry, the ICO has also asked Facebook to sign an "undertaking" that describes how it will collect and use data and give users "ongoing control" over what is shared.

We also want individuals to have the opportunity to be given an unambiguous choice before Facebook start using that information and to be given the opportunity to change that decision at any point in the future. We think consumers deserve a greater level of information and protection, but so far Facebook and WhatsApp haven’t agreed. If Facebook starts using the data without valid consent, it may face enforcement action from my office.

WhatsApp's updated terms and privacy policy did not affect its encryption policy. All messages sent through the service continue to be end-to-end encrypted, a measure that has been in place since April.

Top Rated Comments

MacBH928 Avatar
115 months ago
Data sharing and end-to-end encryption both at the same time? I don't understand.

I hope Whatsapp dies sooner than later, the sooner imessage is made out for Android the better, or some other messaging app.
Score: 9 Votes (Like | Disagree)
shk718 Avatar
115 months ago
iMessage doesn't have this problem. The content of your private messages shouldn't be a moneymaking revenue system for some untrustworthy company.
Score: 6 Votes (Like | Disagree)
Borin Avatar
115 months ago
I think I'll stick to iMessage and Signal ('https://ssd.eff.org/en/module/how-use-signal-ios').
Score: 4 Votes (Like | Disagree)
MecPro Avatar
115 months ago
This is good news

When they originally signed the deal they said nothing will be shared at all. Now we had a 30 day window to opt out, which of course was hidden behind another menu that most people would not have found
Score: 2 Votes (Like | Disagree)
shk718 Avatar
115 months ago
WhatsApp does not access the content of your messages. Only your phone number and and "aggregated analytical data" are shared with Facebook.
1. prove to me that WhatsApp doesn't scan the content of my messages. 2. I don't want my phone number shared with ANYONE 3. I don't want when I use the app shared with ANYONE. Facebook has the WORST privacy policies, I don't trust them to maintain my privacy even if they claim they are. I'm glad they are being investigated.
Score: 2 Votes (Like | Disagree)
begemotik228 Avatar
115 months ago
The actual message is encrypted, however Whatsapp still has to transmit it. thus, they know from which phone, to which number, and when.
[doublepost=1478637920][/doublepost]
1. Prove us they do
2. Then WhatsApp isn't the app to use anyway, and they don't look at it : they use it to check if your account exists on Facebook and match people
3. Why do you even care ?

As to prove they don't read it : end to end encryption. If they can, then Apple can as well.
End to end encryption is not proof that they don't read it. It means that the messages are transmitted encrypted between you and the receiver. On your phone, it's accessible by the app hence it's possible for it to submit it elsewhere. (And it actually does so with iCloud chat backups, which is just an example of how purportedly "e2e encrypted" data may end up in certain other places)
Score: 1 Votes (Like | Disagree)

Popular Stories

iPhone 17 Pro 3 4ths Perspective Aluminum Camera Module 1

New iPhone 17 Pro Details: Brighter Display, Best Battery Life, and More

Wednesday September 3, 2025 5:33 am PDT by
Apple's iPhone 17 Pro and iPhone 17 Pro Max models will feature a number of significant display, thermal, and battery improvements, according to new late-stage rumors. According to the Weibo leaker known as "Instant Digital," the iPhone 17 Pro models will feature displays with higher brightness, making it more suitable for use in direct sunlight for prolonged periods. The iPhone 16 Pro and...
iPhone 17 Pro Iridescent Feature 2

iPhone 17 Pro Clear Case Leak Reveals Three Key Changes

Sunday August 31, 2025 1:26 pm PDT by
Apple is expected to unveil the iPhone 17 series on Tuesday, September 9, and last-minute rumors about the devices continue to surface. The latest info comes from a leaker known as Majin Bu, who has shared alleged images of Apple's Clear Case for the iPhone 17 Pro and Pro Max, or at least replicas. Image Credit: @MajinBuOfficial The images show three alleged changes compared to Apple's iP...
iphone 16 pro ghost hand

iPhone 17 Pro: 5 Reasons Not to Upgrade This Year

Monday September 1, 2025 4:35 am PDT by
Apple will launch its new iPhone 17 series this month, and the iPhone 17 Pro models are expected to get a new design for the rear casing and the camera area. But more significant changes to the lineup are not expected until next year, when the iPhone 18 models arrive. If you're thinking of trading in your iPhone for this year's latest, consider the following features rumored to be coming to...
iPhone 17 Pro Iridescent Feature 2

iPhone 17 and iPhone 17 Pro Prices Estimated Ahead of Apple Event Next Week

Tuesday September 2, 2025 1:50 pm PDT by
Just one week before Apple is expected to unveil the iPhone 17 series, an analyst has shared new price estimates for the devices. Here are J.P. Morgan analyst Samik Chatterjee's price estimates for the iPhone 17 series in the United States, according to 9to5Mac: Model Starting Price Model Starting Price Change iPhone 16 $799 iPhone 17 ...
iPhone 17 Pro Dark Blue and Orange

iPhone 17 Release Date, Pre-Orders, and What to Expect

Thursday August 28, 2025 4:08 am PDT by
An iPhone 17 announcement is a dead cert for September 2025 – Apple has already sent out invites for an "Awe dropping" event on Tuesday, September 9 at the Apple Park campus in Cupertino, California. The timing follows Apple's trend of introducing new iPhone models annually in the fall. At the event, Apple is expected to unveil its new-generation iPhone 17, an all-new ultra-thin iPhone 17...
iOS 18 on iPhone Arrow Down

Apple Preparing iOS 18.7 for iPhones as iOS 26 Release Date Nears

Sunday August 31, 2025 4:35 pm PDT by
Apple is preparing to release iOS 18.7 for compatible iPhone models, according to evidence of the update in the MacRumors visitor logs. We expect iOS 18.7 to be released in September, alongside iOS 26. The update will likely include fixes for security vulnerabilities, but little else. iOS 18.7 will be one of the final updates ever released for the iPhone XS, iPhone XS Max, and iPhone XR,...
iPhone 17 Pro on Desk Centered 1

Survey: Nearly 70% of Users Plan to Upgrade to iPhone 17

Monday September 1, 2025 8:24 am PDT by
A new survey has found that nearly seven in ten iPhone owners in the United States plan to upgrade to an iPhone 17 model, signaling strong demand ahead of Apple's expected unveiling of the devices at its September 9 keynote. Smartphone price comparison platform SellCell surveyed over 2,000 U.S.-based iPhone users in August to assess upgrade interest and brand loyalty before Apple's event....