iOS Devices Accounted for 44% of All U.S. Smartphone Activations in Q1 2020

iOS devices accounted for 44 percent of all U.S. smartphone activations during the first calendar quarter of 2020, the highest number of activations Apple has seen in a single quarter since 2016.

cirpsmartphoneactivationsq12020
According to the data sourced from Consumer Research Intelligence Partners, Google's Android operating system was responsible for 56 percent of all activations due to the higher number of Android smartphones out in the wild.

Market share numbers for iOS and Android have largely remained stable over the course of the last few years with just minor fluctuations in activations due to operating system loyalty.

In the quarter ending in March, 89 percent of Android users remained with Android, while 91 percent of iOS users stayed with iOS when activating a new mobile phone. iOS and Android loyalty rates have also fluctuated little over the course of the last three years as people tend to stick with the operating systems they're familiar with.

cirpq12020loyalty

"Operating system loyalty is stable at very high levels," added Mike Levin, Partner and Co-Founder of CIRP. "For the past four or so years, around 90% of new mobile phone activations stayed with the buyer's previous operating system. Despite Apple's efforts to attract Android users to iOS, and Android handset manufacturers' similar efforts to attract iPhone customers, operating system usage is among the stickiest of all consumer affinities."

CIRP's data was based on a survey of 500 U.S. subjects from April 1 to April 9 that activated a new or used smartphone in the January to March 2020 period. Given the small sample size, there is certainly some margin of error to these numbers, but the data provides a reliable look at activations and loyalty over time as it uses the same survey each quarter.

Tag: CIRP

Popular Stories

iPhone 17 Pro Dark Blue and Orange

iPhone 17 Release Date, Pre-Orders, and What to Expect

Thursday August 28, 2025 4:08 am PDT by
An iPhone 17 announcement is a dead cert for September 2025 – Apple has already sent out invites for an "Awe dropping" event on Tuesday, September 9 at the Apple Park campus in Cupertino, California. The timing follows Apple's trend of introducing new iPhone models annually in the fall. At the event, Apple is expected to unveil its new-generation iPhone 17, an all-new ultra-thin iPhone 17...
iPhone 17 Pro Iridescent Feature 2

iPhone 17 Pro Clear Case Leak Reveals Three Key Changes

Sunday August 31, 2025 1:26 pm PDT by
Apple is expected to unveil the iPhone 17 series on Tuesday, September 9, and last-minute rumors about the devices continue to surface. The latest info comes from a leaker known as Majin Bu, who has shared alleged images of Apple's Clear Case for the iPhone 17 Pro and Pro Max, or at least replicas. Image Credit: @MajinBuOfficial The images show three alleged changes compared to Apple's iP...
xiaomi apple ad india

Apple and Samsung Push Back Against Xiaomi's Bold India Ads

Friday August 29, 2025 4:54 am PDT by
Apple and Samsung have reportedly issued cease-and-desist notices to Xiaomi in India for an ad campaign that directly compares the rivals' devices to Xiaomi's products. The two companies have threatened the Chinese vendor with legal action, calling the ads "disparaging." Ads have appeared in local print media and on social media that take pot shots at the competitors' premium offerings. One...
iphone 16 pro ghost hand

iPhone 17 Pro: 5 Reasons Not to Upgrade This Year

Monday September 1, 2025 4:35 am PDT by
Apple will launch its new iPhone 17 series this month, and the iPhone 17 Pro models are expected to get a new design for the rear casing and the camera area. But more significant changes to the lineup are not expected until next year, when the iPhone 18 models arrive. If you're thinking of trading in your iPhone for this year's latest, consider the following features rumored to be coming to...
iOS 18 on iPhone Arrow Down

Apple Preparing iOS 18.7 for iPhones as iOS 26 Release Date Nears

Sunday August 31, 2025 4:35 pm PDT by
Apple is preparing to release iOS 18.7 for compatible iPhone models, according to evidence of the update in the MacRumors visitor logs. We expect iOS 18.7 to be released in September, alongside iOS 26. The update will likely include fixes for security vulnerabilities, but little else. iOS 18.7 will be one of the final updates ever released for the iPhone XS, iPhone XS Max, and iPhone XR,...

Top Rated Comments

thadoggfather Avatar
71 months ago
America runs on iOS ™
Score: 9 Votes (Like | Disagree)
44267547 Avatar
70 months ago

Note 20? I think that will be my first Droid.
It’s a nice phone, and it’s fully loaded. I don’t have any issues with the hardware, it’s the software longevity. If you’re paying over a $1000 for a smart phone, I would expect at least three years or more from android, which you don’t receive. Apple has always been dominant when preserving iOS with at least five years of software updates.
Score: 6 Votes (Like | Disagree)
FightTheFuture Avatar
70 months ago
Phone OS loyalty is even more reason for Apple Watch to become smartphone dependent.
is this an "activation"? If so, is it meaningful?
According to the article, it’s based on activations of new mobile phone purchases and what the previous OS of that “activator” was on. The carriers would have that data.
Score: 5 Votes (Like | Disagree)
I7guy Avatar
70 months ago

It’s a nice phone, and it’s fully loaded. I don’t have any issues with the hardware, it’s the software longevity. If you’re paying over a $1000 for a smart phone, I would expect at least three years or more from android, which you don’t receive. Apple has always been dominant when preserving iOS with at least five years of software updates.
5s is getting almost 7 years of updates with iOS 12 updates.
Score: 4 Votes (Like | Disagree)
DeepIn2U Avatar
70 months ago

So was the XR. Those two "mainstream" phones absolutely fly off shelves.
dislike them both ... they seem more “budget” like missing features. I hope the 5,4/5,8” iPhone 12 models don’t gimp on hardware features this year like the Xr/base 11.
Score: 2 Votes (Like | Disagree)
now i see it Avatar
71 months ago
I wonder what an activation signifies-
If a family member gives me an iPhone 5 to add to my collection and I reset it and link it to my Apple ID- is this an "activation"? If so, is it meaningful?
Score: 2 Votes (Like | Disagree)