Apple Launches 2023 Mac Mini Repair Program Due to Power Issue

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Apple today launched a repair program for Mac mini models with the M2 chip, after it determined that a "very small percentage" of these computers may no longer power on. No other Mac mini models are part of this program.

Mac mini M2 2023
If your Mac mini has exhibited this issue, you can enter its serial number on Apple's website to see if it is eligible for this program. If it is, Apple or an Apple Authorized Service Provider will provide service, free of charge.

Mac mini models with the M2 chip were first released in 2023, but Apple says that affected units were manufactured between June 16 and November 23 of 2024.

The worldwide program covers an eligible Mac mini for up to three years after it was purchased.

Apple did not provide a reason for the power issue.

Related Roundup: Mac mini
Tag: Repair Program
Buyer's Guide: Mac Mini (Neutral)
Related Forum: Mac mini

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Top Rated Comments

The Clark Avatar
The Clark
11 weeks ago

Apple has the numers. We don't. I think I'll trust Apple far more than MacRumors posters
I think it's probably safe to trust neither.
Score: 26 Votes (Like | Disagree)
sw1tcher Avatar
sw1tcher
11 weeks ago

Apple today launched a repair program for Mac mini models with the M2 chip, after it determined that a "very small percentage" of these computers may no longer power on. No other Mac mini models are part of this program.
?

It's always "a very small percentage/number" of people affect.


“We are aware that a small number of users are having issues with their [S]third-generation butterfly keyboard[/S] M2 Mac mini and for that we are sorry. The vast majority of Mac [S]notebook[/S] mini customers are having a positive experience with the new [S]keyboard[/S] Mac.”
Score: 21 Votes (Like | Disagree)
Naraxus Avatar
Naraxus
11 weeks ago

?

It's always "a very small percentage/number" of people affect.


“We are aware that a small number of users are having issues with their [S]third-generation butterfly keyboard[/S] M2 Mac mini and for that we are sorry. The vast majority of Mac [S]notebook[/S] mini customers are having a positive experience with the new [S]keyboard[/S] Mac.”
Apple has the numers. We don't. I think I'll trust Apple far more than MacRumors posters
Score: 18 Votes (Like | Disagree)
ZipZilla Avatar
ZipZilla
11 weeks ago
I have 2 of these, no power issues. Obviously I need a brand new Mac Studio to remedy the issue
Score: 17 Votes (Like | Disagree)
JPack Avatar
JPack
11 weeks ago

?

It's always "a very small percentage/number" of people affect.


“We are aware that a small number of users are having issues with their [S]third-generation butterfly keyboard[/S] M2 Mac mini and for that we are sorry. The vast majority of Mac [S]notebook[/S] mini customers are having a positive experience with the new [S]keyboard[/S] Mac.”
Butterfly keyboard service program was also a “small percentage.” ?

Legally, if it’s “large,” there would be grounds for a recall, not service program.
Score: 12 Votes (Like | Disagree)
macfacts Avatar
macfacts
11 weeks ago

?

It's always "a very small percentage/number" of people affect.


“We are aware that a small number of users are having issues with their [S]third-generation butterfly keyboard[/S] M2 Mac mini and for that we are sorry. The vast majority of Mac [S]notebook[/S] mini customers are having a positive experience with the new [S]keyboard[/S] Mac.”
Apple is saying 6 months worth of manufacturing, that doesn't sound small. So people that buy second hand, will be playing the lottery.
Score: 4 Votes (Like | Disagree)
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